Frequently Asked Questions

Arts Hotel Istanbul does offer luggage storage. We can keep your luggage and will hold your bag up to 24 hours.

Arts Hotel Istanbul will accept or hold packages/boxes for pre-registered guests only. Boxes should arrive no earlier than 10 days prior to the guest’s arrival.

A Government issued ID as well as a valid credit card is required at check-in.

Check-in is at 2pm and check-out is at 12 AM.

Yes, guests who are 6 and under stay free, as long as it is within the same room and room booking.

Smoking rooms are available on designated floors.

We have a smaller gym in the hotel, inside The Pure Spa&Gym with cardio equipments and weights. Also complimentary to use for all guests.

Arts Hotel is located in the city centre of opposite the iconic Harbiye Military Museum with the lively Nisantasi on the doorstep.

We are easily accessible from both two Istanbul airports Ataturk International Airport, and Sabiha Gokcen Airport. Shuttle van service can be arranged in advance via the Sightseeing and Airport Transportation Desk in the lobby (24 hour notice is required). Approximate traveling times are 35 min. to Ataturk Airport, 1 hour to ;Sabiha Gokcen . (travel times vary depending on traffic conditions).

We offer onsite laundry services. The onsite concierge team will be happy to assist should you require laundry services.

Yes, guests can exchange limited world currencies to Turkish Liras at the front desk 24-hours a day.

No;We do not offer or provide extra beds.

Yes, Arts Hotel Istanbul is pleased to offer valet parking for guests for free with- no in/out privileges.